To get to it, just click on to the control panel, then Archive (under accounts) and on the “Click here” link:
Select the account you want to remove, enter the password you logged in with and click Remove. As a safety measure, your data is not actually deleted, but put into long term storage for a year. This allows us to retrieve it should we receive a consumer complaint or request from a client. After a year, we do delete it and then it’s gone forever!
When you archive an account, all active keywords, usernames and credits are removed. All that’s left is the customer data, such as messages sent, received and personal information like emails and names.
We recommend regularly archiving out old data to keep just your live accounts in the drop down. This keeps your interface clean and tidy, which is always a good thing!
